Distance Education State Authorization Reciprocity Agreements (SARA) Disclosures 

Distance Education State Authorization Reciprocity Agreements (SARA) Disclosures 



Students who reside in a state other than the licensure program they are enrolled in should be advised that the institution does not imply or guarantee that the requirements for the licensure program the student is enrolled in will meet the requirements for licensure in the student’s home state of residence.  The following are the licensure programs offered by campus and indicates the state in which the student is eligible to apply for licensure after graduation requirements are fulfilled:

Campus  Licensure Program*  State Where Student Can Apply for Licensure** 
Albany Practical Nursing New York
Albany Massage Therapy New York
New York City Practical Nursing New York
New York City Massage Therapy New York
Pittsfield Practical Nursing Massachusetts
Pittsfield Massage Therapy Massachusetts
Pittsfield Cosmetology Massachusetts
** licensure requires successful completion of a licensing exam.  Mildred Elley does not guarantee licensure.
*upon successful completion of program graduation requirements.

Similarly, if a student is enrolled in a licensure based programs and moves to a different state, the institution does not imply or guarantee that the student will be eligible to be licensed in their new state of residence.


Complaint Resolution for Online Students

Students taking online classes offered by Mildred Elley, including those who reside outside of New York State, should attempt to resolve any issues or complaints with the institution first. The first course of action includes notifying the parties or administration involved. Concerns submitted through the process outlined in the Institutional Grievance and Decision Appeal Procedures on the institution’s disclosures page, located here.

The institution’s complaint procedures, which cover any institutional complaint, including grade disputes, as well as complaints concerning bias and discrimination are also available in the institution’s academic catalogs.

National Council for State Authorization Reciprocity Agreements (NC-SARA)

Student complaints, not related to grades or student code of conduct, which involve distance learning education falls under the terms and conditions of NC-SARA. Only those complaints resulting from distance education courses, activities and operations provided by SARA-participating institutions to students in other SARA states come under the coverage of SARA.

Complaints which have not been satisfactorily reconciled by the institution can be submitted to the following agencies:


The institutional grievance and decision appeal procedures provide for the prompt and equitable resolution of a complaint from an individual either currently or formerly associated with Mildred-Elley.  Any person who files a complaint is assured that the institution will not take action either overt or covert, against that person for filing said complaint and that provisions for the final determination of each formal complaint will be made by an impartial party who is not directly involved in the alleged grievance

The grievance and appeal procedure applies in a variety of situations.  These situations include appeals of grades, transfer credit decisions and other situations where the complaining party believes they might have been treated unfairly and/or in violation of the intuitional policies, or where special consideration might be warranted due to extenuating circumstances.

The institution and its officials will make the best effort to resolve grievances and appeals of institutional decision in an expeditious, equitable and fair manner.

The following grievance procedures have been developed for student use should a problem arise:

  1. A student with a grievance should attempt to discuss the matter in an informal manner and reach a resolution with the instructor.  The next step, should matter remain unresolved, is to discuss the matter with the student’s advisor (usually, the Department Chair for the program of enrollment).  Students whose complaint concerns a matter not specific to a given course will being the grievance/appeal process at the student’s advisor level.
  2. If the problem cannot be resolved at the student advisor’s level, the student should then submit the matter to the Dean of Academic Affairs in writing.  The letter describing the grievance should contain pertinent facts and be signed by the complainant.  The Dean will consider the grievance within fifteen (15) business days from the date it was received and communicate the decision to the complainant in writing within five (5) business days form the date the decision was made.
  3. The student may appeal the decision of the Dean of Academic Affairs in writing to the Student Appeal Review Committee within ten (10) business days from the date the decision was mailed or communicated to the student.  The Student Appeal Review Committee will consider the appeal with fifteen (15) business days from the date it was received and communicate the decision to the complainant in writing within five (5) business days from the date the decision was made.  The decision of the Student Appeal Review Committee shall be considered final.

The Student Appeal Review Committee is comprised of three members selected by the Campus President and which may include the Campus President, a Department Chair, from a department other than the student(s) home department, the Director of Academic Support and Advising, a Dean other than the Dean involved in Step 2 and any other member as appointed by the Campus President.

Any student with a grievance that he/she cannot resolve through the college may contact the New York State Education Department, Office of College & University Evaluation, 5 North Mezzanine – Education Building, Albany, New York 12234, www.nysed.gov; or the Accrediting Bureau of Health Education Schools (ABHES), 6116 Executive Blvd, Suite 730, North Bethesda, MD 20852, www.abhes.org.



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