Distance Education State Authorization Reciprocity Agreements (SARA) Disclosures
PROFESSIONAL LICENSE DISCLOSURE
The institution is not offering any professional programs requiring licensure in a distance education format as defined by published State Authorization Reciprocity Agreements guidelines.
INSTITUTIONAL GRIEVANCE AND DECISION APPEAL PROCEDURES
The institutional grievance and decision appeal procedures provide for the prompt and equitable resolution of a complaint from an individual either currently or formerly associated with Mildred-Elley. Any person who files a complaint is assured that the institution will not take action either overt or covert, against that person for filing said complaint and that provisions for the final determination of each formal complaint will be made by an impartial party who is not directly involved in the alleged grievance
The grievance and appeal procedure applies in a variety of situations. These situations include appeals of grades, transfer credit decisions and other situations where the complaining party believes they might have been treated unfairly and/or in violation of the intuitional policies, or where special consideration might be warranted due to extenuating circumstances.
The institution and its officials will make the best effort to resolve grievances and appeals of institutional decision in an expeditious, equitable and fair manner.
The following grievance procedures have been developed for student use should a problem arise:
- A student with a grievance should attempt to discuss the matter in an informal manner and reach a resolution with the instructor. The next step, should matter remain unresolved, is to discuss the matter with the student’s advisor (usually, the Department Chair for the program of enrollment). Students whose complaint concerns a matter not specific to a given course will being the grievance/appeal process at the student’s advisor level.
- If the problem cannot be resolved at the student advisor’s level, the student should then submit the matter to the Dean of Academic Affairs in writing. The letter describing the grievance should contain pertinent facts and be signed by the complainant. The Dean will consider the grievance within fifteen (15) business days from the date it was received and communicate the decision to the complainant in writing within five (5) business days form the date the decision was made.
- The student may appeal the decision of the Dean of Academic Affairs in writing to the Student Appeal Review Committee within ten (10) business days from the date the decision was mailed or communicated to the student. The Student Appeal Review Committee will consider the appeal with fifteen (15) business days from the date it was received and communicate the decision to the complainant in writing within five (5) business days from the date the decision was made. The decision of the Student Appeal Review Committee shall be considered final.
The Student Appeal Review Committee is comprised of three members selected by the Campus President and which may include the Campus President, a Department Chair, from a department other than the student(s) home department, the Director of Academic Support and Advising, a Dean other than the Dean involved in Step 2 and any other member as appointed by the Campus President.
Any student enrolled in a distance education program with a grievance that they cannot resolve through the college, may contact the New York State Education Department, Office of College and University Evaluation, 89 Washington Avenue, EBA Room 96, Albany, New York 12234, or the Accrediting Bureau of Health Education Schools, 7777 Leesburg Pike, Suite 314, N. Falls Church, VA 22043 or the website www.abhes.org.