If you are having technical difficulty setting up your computer or logging on to SONIS, Moodle, or your email, you can contact one of the telephone help support numbers listed here.  Please note that telephone help support is generally available during normal hours of operation. If a technician is unavailable to assist you, you can leave a voicemail message and your telephone call will be returned as soon as practical.

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Student Resources 1 Albany Campus          Student Resources 1 NYC Campus          Student Resources 1 Pittsfield Campus

Student Resources 4New York City Campus Telephone Help Support: (929) 379-5600
Student Resources 4Albany Campus and Pittsfield Campus Telephone Help Support: 518-786-0855 x 1371


Online Education Resources

Below is the link to Moodle:  You will need your login information for Moodle to access the Moodle pages.  Your login information is the username and password you use to login to the school’s network.

From the Mildred Elley Student Portal, you can find important messages and you can access the following, helpful links:

From your Dashboard in Moodle, you can access the following pages:

  • Your Course Pages
  • Your Campus Tutoring Page
  • Your Campus Library Page

Other links you may need:

  • Connect for Students (for those with courses using McGraw-Hill textbooks)
  • Evolve for students (for those with courses using Elsevier textbooks)
  • Cengage Unlimited/Mindtap for students (for those with courses using Cengage textbooks)
  • If you are having issues while on Moodle/eLearn, please see the Moodle Help section in your course. If you are unable to resolve your issues, email
  • If you are having issues logging in to Moodle/eLearn, Sonis, or your Mildred Elley email, please email the IT Help Desk at
  • Other Moodle information can be found in these links:

Other Student Resources

Sonis Student Portal: Students can access academic records and resources in a secure online environment.

Student Information System Login – SONIS – click here – your user name is your full Mildred Elley e-mail address and PIN

Links on the web for How-To videos:


Student Email Login – Microsoft 365click here – Your username is your student email address and password you use to login to the school’s network.

The Microsoft Office 365 suite gives you access to: Microsoft applications such as Word, PowerPoint, and Excel

Online Learning Portal – Moodleclick here for access to online courses (and see section above on Online Education Resources)

    • Access your online courses in the Online Learning portal. To login, type in your Mildred Elley network username and network password.

Library Resources – Find books, articles and other helpful resources

Online Tutoring and Advising

Links for your campus’ online tutoring and advising sites will be posted within your Moodle account.  Login to Moodle here!

Other helpful links





Student Resources 7
Student Resources 8
Student Resources 9


Technical Help – Trouble logging in?

    • SONIS Student Information System – your username for SONIS is your student email address and a 6-digit pin you were issued upon enrolling. If you cannot remember your pin, please contact
    • Moodle – Online Course Platform – your login information for Moodle is the same as the username and password for accessing the computers on-campus. If you cannot remember this information, please contact
    • Email/Microsoft 365 – Your username for the Student E-mail system is your Mildred Elley e-mail address and your password is the same as for logging into the computers on-campus. If you cannot remember this information, please contact, or on the login page for Office 365, click the “Can’t access your account?” link.
    • How to install Microsoft Office 365 onto a desktop PC, click here!
    • How to use Microsoft Office 365, click here.

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