If you are having technical difficulty setting up your computer or logging on to SONIS, Moodle, or your email, you can contact one of the telephone help support numbers listed here. Please note that telephone help support is generally available during normal hours of operation. If a technician is unavailable to assist you, you can leave a voicemail message and your telephone call will be returned as soon as practical.
Coming September 7th – the NYC and Pittsfield campuses will be able to access the online bookstore here: Bookstore
Students at the Albany campus have access as of July 1, 2021.
Access your online courses in the Online Learning portal. To login, type in your Mildred Elley network username and network password.
Students can access academic records and resources in a secure online environment. To login, type in your full Mildred Elley e-mail address and PIN
Access your Live@edu student e-mail account. To login, type your full Mildred Elley e-mail address and password.
- Connect FAQ
- Minimum Technology Requirements for Connect
- Connect Help for ONLINE courses
- Registering for Connect for ONLINE courses
- Connect Help for ON-CAMPUS courses
- Registering for Connect for ON-CAMPUS courses
- Ask a librarian – contact library staff while campus is closed due to COVID-19
- Find books, articles and other helpful resources
New Student Orientation
- This is to be filled out by new students only: New Student Orientation Evaluation
Want Text Notifications?
Get up-to-the-minute texts regarding weather-related closings and more.
SIS and E-Mail Don’t Use the Same Password
The Student Information System (SIS) and Student E-mail Login do not share the same password. In fact, the SIS uses a PIN number instead of a password.
Forgot Username or Password for SIS?
Your username for the Student Information System is your Mildred Elley e-mail address. If you have forgotten your PIN for the SIS, visit your campus IT office to have it reset. It must be done in person. Bring your student ID.
Forgot Username or Password for Moodle at Mildred Elley?
Your username and password for Moodle at Mildred Elley are the same as the network username and password you use to log into a computer on campus. If you do not know your network username and password, please contact the computer support help desk or send an email to email@example.com.
Forgot Username or Password for Student E-Mail?
Your username for the Student E-mail system is your Mildred Elley e-mail address given to you during orientation. Example: firstname.lastname@example.org. Did you forget your username or password for your email account? Contact the IT Office by phone or email support at
email@example.com, or on the login page for Office 365, click the “Can’t access your account?” link.
What’s Happening on Campus
The Center for Academic Support and Professionalism (ASAP)
- To schedule an appointment with a tutor, please email firstname.lastname@example.org.
- To schedule an appointment with a mental health counselor, please email email@example.com.
- If you would like to learn more about ASAP, please contact Alex Bernstein at firstname.lastname@example.org.